PRPOPERTY DAMAGE
PROPERTY DAMAGE REPORT
- Find who reported the damage WP/WM/Caller
- Locate the address take a screenshot
- Create SR or use the existing SR
- Write down the information- reporter/address/phone number / Property owners name/property management company.etc
- Pull out the ACIR form
- Write down the skeleton note
- Drive to the location
- Observe and take pictures
- Talk to the property manager or the property owner ask what really happened
- Right down the report
- Attach report to Sr copy the report and paste in the comment
- Send the report to Natalie for a review
- Get it community – any other group to contact none change to property manager
- Send the report to Route managers
- Reassign the SR to Natalie